We were proud to participate in the ASFA Spotlight on Insurance in Superannuation event that brought together more than 300 industry leaders to discuss the evolving role of insurance in superannuation.
As a committed partner in the industry, we were pleased to support the event as an official sponsor and have Will Barsby, General Manager, Life & Casualty at EML speak on a panel addressing how insurers, super funds and employers can better assist members.
Will Barsby said, “As a specialist claims service provider, EML is currently working with several super funds to accelerate claim outcomes for members and to enhance the overall claims experience. Participating in the ASFA event was a fantastic opportunity to connect with industry peers and discuss the future of insurance in superannuation.”
Key discussions at the event centred on:
- Improving insurance equity: Identifying strategies to eliminate systemic barriers and broaden access to adequate insurance within super for more Australians.
- Supporting life transitions: Exploring collaborative approaches for insurers, employers and funds to enhance member support during significant life changes.
- Understanding regulatory focus: Gaining insights from ASIC, APRA and AFCA on their current priorities for the superannuation sector.
- Transforming digital experiences: Learning how technology is revolutionising the delivery of insurance services to members.
- Integrating ESG principles: Examining the increasing importance of environmental, social and governance (ESG) factors in insurer strategies.
The event concluded with a discussion on the role of trustees in balancing compliance, governance and legislative responsibilities while ensuring the best outcomes for fund members.
As the industry continues to evolve, we remain committed to working alongside insurers and super funds to deliver better outcomes for members, particularly those facing unexpected life events.
We thank ASFA and all the event partners, speakers and delegates for an insightful day of discussion.
Want to learn more about how EML supports superannuation claims handling?
Contact us today on info@eml.com.au