Uncover the latest news and happenings from in and around the EML Group. From the launch of new tools and programs, to our community initiatives and partner activities.
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PTSD Awareness Day 2024
27 June 2024This PTSD Awareness Day, we share some of the best resources we have offer to help employers to create safer workplaces and support the recovery of workers experiencing PTSD.
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PTSD Expert Guidelines for Emergency Services workers
17 April 2024The NSW Minister for Mental Health, the Hon. Rose Jackson and The NSW Minister for Emergency Services, The Hon. Jihad Dib – met with key industry leaders on 21st of March 2024 at -NSW Parliament House, to launch the updated Guidelines for the diagnosis and treatment for post-traumatic stress disorder (PTSD) in emergency service workers.
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Just Launched: Interactive Gamified Courses new to EMlearning
25 March 2024Mutual Benefits is thrilled to launch an exciting opportunity for all EML Group customers, complimentary access to interactive gamified courses on Occupational Violence and Aggression and Mental Health Awareness via an app powered by Enabler. These courses are targeted to Disability and Support Workers. Customers can now seamlessly access these courses via QR code on our EMlearning platform.
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Employer Training Program, 2nd Quarter 2024, Bookings now open
20 March 2024Enjoy our extensive range of face-to-face and virtual training courses designed to help employers to increase their understanding of workers compensation legislation, processes and procedures, minimise health and safety risks in their workplace (including psychosocial and mental health risks) and support outstanding return to work outcomes for injured workers. Every session is delivered by either an expert facilitator from EML or one of our valued industry partners.
Read more about Employer Training Program, 2nd Quarter 2024, Bookings now open -
FRNSW and EML host Well-being Seminar for Evidence-based injury management
14 March 2024Last week Fire and Rescue New South Wales (FRNSW) and EML, held the Evidence-Based Injury Management – A Seminar for Well-being event at the Hilton Sydney.
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Getting back in the driver’s seat after PTSD
01 March 2024Andrew Mifsud’s unwavering perseverance to recover and return to work after mental injury was recognised at the WorkSafe Victoria Awards,
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Preventing secondary mental injuries
19 February 2024Did you know that your employee who has a physical injury could be at risk of incurring a secondary mental injury? A secondary mental injury is a mental injury caused by the primary work-related physical injury and can be accepted under workers’ compensation legislation.
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About the claims process – for employers (Vic)
12 February 2024We’ve created a series of short, animated videos to help employers understand the Victorian workers compensation claims process and help their injured employees to return to work sooner.
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Access exceptional EML Offers on training services direct from our partners
04 January 2024Mutual Benefits is thrilled to open enrolments for our new Employer Training Program Quarter 1 (Jan – Mar 24) using our new Learning Management Platform (LMS) EMlearning.
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10,000 visits to help recovery
02 January 2024Our team of mobile case managers in Victoria met a major milestone in 2023 – 10,000 face-to-face visits!
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Introducing RecoveryMate: Keeping your workers informed on their road to recovery
14 November 2023In a significant milestone for EML, we are excited to announce the upcoming launch of the RecoveryMate mobile app. Designed specifically for workers, this app aims to streamline and simplify the often complex workers' compensation process, making it more efficient and accessible. Launching in October, RecoveryMate will provide workers with device-based access to essential claims information and functionality, catering to various business units, including Hospitality Industry Insurance (HII), Federal Self Insurance (FSI), National Self Insurance (NSI), and Insurance for NSW (ifNSW).
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Mutual Benefits Showcase 2023
17 October 2023On Wednesday 4 October, Mutual Benefits held its second Annual Showcase for our colleagues across the EML Group. The Showcase is an opportunity to share insights and updates on some of the key initiatives and projects that Mutual Benefits invests in, as well as an opportunity for colleagues across the EML Group to connect, share knowledge and learnings.
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Access market leading services for your business for less
08 September 2023Addressing psychosocial risks in the workplace is a complex issue faced by many Australian employers and we understand that seeking budget for innovative solutions can be difficult. To support our customers to access market leading specialists in this area, we have negotiated a range of deals with industry leaders through our EML Offers.
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Little conversations make a big difference
31 August 2023In her nomination, Nico’s colleagues commented on her empathy and her ability to work collaboratively to get the best outcome for workers. They noted that she steps up for any project to improve the service experience for customers. Nico volunteered to participate in a pilot aimed at improving communication with injured workers pre and post-surgery, ensuring they can access timely treatment and post op rehabilitation.
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Championing Innovation in Injury Management
16 August 2023Dylan and Jazz who have been with EML for 12 and 11 years respectively, worked with Recovre and NSW Health through a combination of creative problem-solving and deep commitment to manage and control psychosocial hazards and risks that can negatively affect mental health and well-being in the workplace.
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Award-winning collaboration for better mental health
14 August 2023The partnership between EML and Steering Healthy Minds (SHM) has achieved recognition by being selected as a finalist for the Collaboration in Injury & Disability Management Award at this year's Excellence in Personal Injury and Disability Management Awards.
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Achieve your goals for less with EML Offers
02 July 2023We know seeking budget for new providers and tools can be complex, so we have negotiated a range of exceptional deals on behalf of our customers.
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New WHS Posters Available
06 June 2023A new series of WHS posters are now available to help employers prevent and manage some common workplace health and safety issues.
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Supporting the mental health of apprentices
10 May 2023Supporting apprentices who may be struggling, as well as managing mental health risks in the workplace, are positive things that employers can focus on to ensure good outcomes for both their apprentices and their business.
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Helping young people to stay safe at work
01 May 2023Data shows that young workers, those aged 15-24 years, are vulnerable to injury in the workplace. Due to their inexperience in life and work, they are less likely to speak up about safety concerns and are unaware of their health and safety rights and obligations.
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Paws for World Safety Day
28 April 2023This World Day for Safety and Health at Work, we catch up with the RSPCA NSW to see how they are using our online OVA training to support their staff address the complex issue.
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Reduce psychosocial risks in workplaces
21 April 2023Access Psychosocial Risk Management in the Workplace for free through EMlearning.
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The right mix of determination and support
13 April 2023At a special event on February 2023, David Wrout was announced as the winner of the Worker Return to Work Achievement Award at the WorkSafe Awards.
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Employer Training Program, first quarter 2024, Bookings open 8 January
05 December 2022Coming soon in 2024, our exciting range of face-to-face and virtual courses designed to increase understanding of workers compensation legislation, minimise health and safety risks and support outstanding return to work outcomes.
Read more about Employer Training Program, first quarter 2024, Bookings open 8 January -
Supporting workers as they transition from the scheme
02 December 2022Representatives from Monash University, ISCCR (the Institute for Safety Compensation and Recovery), WorkSafe Victoria and EML came together this week to discuss the outcomes of a 12-month Transition Support pilot – which aimed to improve work participation, general health and wellbeing, and the overall transition experience.
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It's official! EML is a Great Place to Work®
01 December 2022EML is proud to have been certified as a Great Place to Work which is testament to the exceptional culture we continue building together. Our culture is driven by our people and guided by our purpose of helping people get their lives back.
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New requirements for managing workplace psychosocial risks
08 November 2022Employers are responsible for safeguarding the health of their employees which means ensuring their safety by recognising and managing risks in the workplace that may lead to physical or psychological injury. In this article we highlight the new requirements in NSW for managing psychosocial hazards in the workplace and the services available through our Mutual Benefits Program to support WHS in your business.
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Mutual Benefits Annual Reports
01 November 2022Discover how we've gone above and beyond for employers, injured workers and the communities we support through our Mutual Benefits Annual Reports.
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EML to sponsor the Australian team at the Physical Disability Rugby League World Cup
19 October 2022EML is proud to be sponsoring the Australian team in the upcoming Physical Disability Rugby World Cup which will run adjacent to the Rugby League World Cup in Warrington, UK from 23 to 30 October 2022. This sponsorship is funded through our Mutual Benefits Program.
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Winners of the Personal Injury Industry Awards
12 October 2022Congratulations to our two #TeamEML finalists who received Personal Injury Education Foundation Awards for Excellence in Personal Injury and Disability Management last night.
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Building rapport delivers results
10 October 2022Empathetic, proactive, organised, supportive and caring are attributes that come to mind when describing an ideal case manager in helping injured workers recover and return to work.
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Leading the development of others
04 October 2022Lauren leads a team of specialists, and her leadership and expertise have long been highly valued by her colleagues and key stakeholders.
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Dynamic duo behind South Australian Onboarding Program
30 September 2022Two of EML’s learning and development specialists, Michael Wheeler and Megan Smith, were instrumental in designing a new education and training program for South Australia –resulting in them both being shortlisted in the 2022 Excellence in Personal Injury and Disability Awards for Education and Training Program Design of the Year.
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More than a job
29 September 2022Although new to workers compensation and claims management, EML case manager Rachael Gordon has already made a big impact – helping long-term injured workers cope with the challenges relating to their injury and making a real difference in their lives.
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Supporting those who support us
28 September 2022EML Police Claims Team and the NSW Police Force (NSWPF) Workforce Safety Command have collaborated in the Injury & Disability Management category shortlisted as a finalist in the Personal Injury and Disability Awards.
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Adapt and innovate - onboarding and developing new Case Managers
27 September 2022Bradley Martin, Learning Partner for RTWSS says: “The experience new starters have during onboarding is one of the most critical periods to get right on their journey to becoming a successful Case Manager in workers compensation.”
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Looking beyond the injury is the key to success
20 September 2022The awards are run by the Personal Injury Education Foundation (PIEF) and Sofia is a finalist in the Excellence in Injury & Disability Management (Serious Injury/Significant Disability) Award.
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Online weekly benefits and income support courses
15 September 2022Understand weekly benefits and income payments to help ensure injured workers are paid accurately.
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Our commitment to workplace gender equality in 2022
12 September 2022In accordance with the requirements of the Workplace Gender Equality Act 2012 (Cth), EML is pleased to announce that we have now submitted our 2022 annual public report with the Workplace Gender Equality Agency.
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Sporting clubs support firefighter welfare
15 August 2022"EML is proud to support FRNSW in the implementation of this innovative injury prevention and rehabilitation programme, in partnership with elite sporting organisations.
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Here and Now - EML's new employer event series
16 June 2022Our first Here and Now Event in Melbourne on 15 June was a morning of expert panels and presentations covering pressing issues facing Australian businesses today.
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Act today to create safer workplaces
28 April 2022New training and resources to help prepare for and manage occupational violence and aggression in the workplace have been released during World Day for Safety and Health and Work.
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Our commitment to workplace gender equality in 2021
25 March 2022In accordance with the requirements of the Workplace Gender Equality Act 2012 (Cth), EML is pleased to announce that we have now submitted our 2020 annual public report with the Workplace Gender Equality Agency.
Read more about Our commitment to workplace gender equality in 2021 -
NEW Workers Compensation Essentials Online Training
22 March 2022Visit EMlearning today to access our new online workers compensation essentials training series covering what employers need to know when an employee is injured at work in NSW, SA or VIC. These engaging courses aim to help employers understand and navigate the workers compensation process and support their injured workers.
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We're here to help
17 January 2022As Covid-19 case numbers surge and businesses are increasingly under pressure to manage through the ever changing 'new normal', we'd like to share with you some of the resources available through the Mutual Benefits Program to help our customers and their people during these challenging times.
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Learn from Industry Experts in 2022
30 November 2021Bookings are now open for our 2022 Employer Training Program! We have an exciting range of face-to-face and virtual events delivered by industry experts to help employers keep people safe and healthy at work. Places fill up quickly, so book in your training for 2022 today
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Workplace culture award
15 November 2021Workplace culture at EML has been recognised with the award of Top Insurance Employer 2021 by Insurance Business Australia.
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New to EML Offers: introducing Longitude6
09 November 2021EML customers can access a range of exceptional deals on products and services through our EML Offers. Longitude6 has officially joined our program alongside market leaders HSE Global, JobFit Systems, Kineo and Nth°Degree.
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National Safe Work Month - creating safer workplaces
15 October 2021The theme for Safe Work Australia's National Safe Work Month this year is think safe. work safe. be safe. Whether you are an injured worker or an employer, you may just find the perfect resource, tool, training or article to help make your workplace a safer place.
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Register now for Mental Health in the Workplace
06 October 2021Two weeks to register for free access to Mental Health in the Workplace begins today!
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Supporting the mental wellbeing of your workforce
01 October 2021This October, as part of Mental Health Awareness Month, we are encouraging our customers to take advantage of our mental health related tools, training and resources available through our Mutual Benefits Program.
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EML recognised through personal injury industry awards
29 September 2021EML teams and individuals have been recognised in the Personal Injury Education Foundation (PIEF) Awards for Excellence in Personal Injury and Disability Management.
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Award finalist supporting serious injury
27 September 2021EML’s police team have been selected as a finalist in the Excellence in Personal Injury and Disability Management Awards for their management of serious injury.
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National Thank a Cop Day 2021
17 September 2021For National Thank a Cop Day Sunday 19 September 2021, EML team members created messages of thanks, recognising the service of police officers nationally, and especially our partner the New South Wales Police Force.
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Emerging leader award
16 September 2021Emerging leader Neven is a finalist in the Excellence in Personal Injury and Disability Awards. Neven accepted her first leadership role at EML in 2018 and every day helps people get their lives back.
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New WHS Poster Library
06 September 2021As part of our commitment to improving health, safety and return to work outcomes in Australian workplaces, we are building a library of Workplace Health and Safety (WHS) posters - free and ready to use in your organisation.
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Industry trailblazer
01 September 2021Jodie joined EML in 2018 to pilot a new way of supporting workers with long term, complex injuries and difficult circumstances. Customer Care Manager Jodie has contributed her expertise and passion to helping people get their lives back and has recently been recognised as an Outstanding Individual finalist in the Personal Injury and Disability Management Awards.
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Beyond Duty: a virtual event for the emergency services community
24 August 2021We are proud to support Fortem Australia's one-day online summit on Thursday, 2 September 2021 around the theme ‘Beyond Duty – what is the bigger picture in first responder wellbeing?’
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Award finalist supporting firefighters
18 August 2021Case manager Michael and the Fire and Rescue NSW claims team have been shortlisted in the Excellence in Personal Injury and Disability Awards in the category of Excellence in Customer Service.
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Award finalist for collaboration
02 August 2021Collaboration between EML and Illawarra Shoalhaven Local Health District has been distinguished with selection as finalist in the Excellence in Personal Injury and Disability Awards.
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Innovative opioid project a finalist in industry award
29 July 2021EML Victoria’s Clinical Advisor Cindy has been selected as a finalist for the Innovation and Disability Management Award for the Pharmacy Opioid project. Through the project, Cindy has developed a solution for a major issue in the personal injury and disability management industry and assisted injured people to gain independence from using opioid medication to manage their pain.
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Helping the seriously injured get their lives back
27 July 2021Nominated as a Finalist in the Excellence in Personal Injury and Disability Awards is EML’s Workers Insurance NSW team Workers with Highest Needs. The team works with people who’ve experienced the most sever and long-lasting injuries in workers compensation.
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Virtual seminar for NSW Police Officers in career transition
20 July 2021We are proud to support the More than a Cop Career Transition After Injury Virtual Seminar which brings together NSW Police Officers (with their families and supporters) with subject matter experts including financial advisers, medical retirement managers from EML and TAL, representatives from the Deployment and Transition Workforce Safety Command and NSW Police Family Support Office.
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The role of research in helping people get their lives back
09 July 2021Helping our customers to create safer workplaces means we are always looking for innovative and effective approaches to workplace safety and injury management. We have committed $16M to research since 2017 and continue to support research into complex workplace challenges.
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Supporting workers through early onsite intervention
01 July 2021Workplace injuries can be devastating for both employees and the organisations they work for. Through our Mutual Benefits program, EML provides funding to support the delivery of projects that assist in the prevention of workplace injuries and improve workplace injury management.
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New training courses for August to November
30 June 2021Whether you would like to improve your understanding of workers compensation legislation, minimise health and safety risks or support return to work outcomes in your business, through our Mutual Benefits program we have engaging professional development options available to suit your needs.
Read more about New training courses for August to November