Uncover the latest news and happenings from in and around the EML Group. From the launch of new tools and programs, to our community initiatives and partner activities.
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PTSD Awareness Day 2024
27 June 2024This PTSD Awareness Day, we share some of the best resources we have offer to help employers to create safer workplaces and support the recovery of workers experiencing PTSD.
Read more about PTSD Awareness Day 2024 -
PTSD Expert Guidelines for Emergency Services workers
17 April 2024The NSW Minister for Mental Health, the Hon. Rose Jackson and The NSW Minister for Emergency Services, The Hon. Jihad Dib – met with key industry leaders on 21st of March 2024 at -NSW Parliament House, to launch the updated Guidelines for the diagnosis and treatment for post-traumatic stress disorder (PTSD) in emergency service workers.
Read more about PTSD Expert Guidelines for Emergency Services workers -
Just Launched: Interactive Gamified Courses new to EMlearning
25 March 2024Mutual Benefits is thrilled to launch an exciting opportunity for all EML Group customers, complimentary access to interactive gamified courses on Occupational Violence and Aggression and Mental Health Awareness via an app powered by Enabler. These courses are targeted to Disability and Support Workers. Customers can now seamlessly access these courses via QR code on our EMlearning platform.
Read more about Just Launched: Interactive Gamified Courses new to EMlearning -
Employer Training Program, 2nd Quarter 2024, Bookings now open
20 March 2024Enjoy our extensive range of face-to-face and virtual training courses designed to help employers to increase their understanding of workers compensation legislation, processes and procedures, minimise health and safety risks in their workplace (including psychosocial and mental health risks) and support outstanding return to work outcomes for injured workers. Every session is delivered by either an expert facilitator from EML or one of our valued industry partners.
Read more about Employer Training Program, 2nd Quarter 2024, Bookings now open -
FRNSW and EML host Well-being Seminar for Evidence-based injury management
14 March 2024Last week Fire and Rescue New South Wales (FRNSW) and EML, held the Evidence-Based Injury Management – A Seminar for Well-being event at the Hilton Sydney.
Read more about FRNSW and EML host Well-being Seminar for Evidence-based injury management -
Getting back in the driver’s seat after PTSD
01 March 2024Andrew Mifsud’s unwavering perseverance to recover and return to work after mental injury was recognised at the WorkSafe Victoria Awards,
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Preventing secondary mental injuries
19 February 2024Did you know that your employee who has a physical injury could be at risk of incurring a secondary mental injury? A secondary mental injury is a mental injury caused by the primary work-related physical injury and can be accepted under workers’ compensation legislation.
Read more about Preventing secondary mental injuries -
About the claims process – for employers (Vic)
12 February 2024We’ve created a series of short, animated videos to help employers understand the Victorian workers compensation claims process and help their injured employees to return to work sooner.
Read more about About the claims process – for employers (Vic) -
Access exceptional EML Offers on training services direct from our partners
04 January 2024Mutual Benefits is thrilled to open enrolments for our new Employer Training Program Quarter 1 (Jan – Mar 24) using our new Learning Management Platform (LMS) EMlearning.
Read more about Access exceptional EML Offers on training services direct from our partners -
10,000 visits to help recovery
02 January 2024Our team of mobile case managers in Victoria met a major milestone in 2023 – 10,000 face-to-face visits!
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Introducing RecoveryMate: Keeping your workers informed on their road to recovery
14 November 2023In a significant milestone for EML, we are excited to announce the upcoming launch of the RecoveryMate mobile app. Designed specifically for workers, this app aims to streamline and simplify the often complex workers' compensation process, making it more efficient and accessible. Launching in October, RecoveryMate will provide workers with device-based access to essential claims information and functionality, catering to various business units, including Hospitality Industry Insurance (HII), Federal Self Insurance (FSI), National Self Insurance (NSI), and Insurance for NSW (ifNSW).
Read more about Introducing RecoveryMate: Keeping your workers informed on their road to recovery -
Mutual Benefits Showcase 2023
17 October 2023On Wednesday 4 October, Mutual Benefits held its second Annual Showcase for our colleagues across the EML Group. The Showcase is an opportunity to share insights and updates on some of the key initiatives and projects that Mutual Benefits invests in, as well as an opportunity for colleagues across the EML Group to connect, share knowledge and learnings.
Read more about Mutual Benefits Showcase 2023 -
Access market leading services for your business for less
08 September 2023Addressing psychosocial risks in the workplace is a complex issue faced by many Australian employers and we understand that seeking budget for innovative solutions can be difficult. To support our customers to access market leading specialists in this area, we have negotiated a range of deals with industry leaders through our EML Offers.
Read more about Access market leading services for your business for less -
Little conversations make a big difference
31 August 2023In her nomination, Nico’s colleagues commented on her empathy and her ability to work collaboratively to get the best outcome for workers. They noted that she steps up for any project to improve the service experience for customers. Nico volunteered to participate in a pilot aimed at improving communication with injured workers pre and post-surgery, ensuring they can access timely treatment and post op rehabilitation.
Read more about Little conversations make a big difference -
Championing Innovation in Injury Management
16 August 2023Dylan and Jazz who have been with EML for 12 and 11 years respectively, worked with Recovre and NSW Health through a combination of creative problem-solving and deep commitment to manage and control psychosocial hazards and risks that can negatively affect mental health and well-being in the workplace.
Read more about Championing Innovation in Injury Management -
Award-winning collaboration for better mental health
14 August 2023The partnership between EML and Steering Healthy Minds (SHM) has achieved recognition by being selected as a finalist for the Collaboration in Injury & Disability Management Award at this year's Excellence in Personal Injury and Disability Management Awards.
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Achieve your goals for less with EML Offers
02 July 2023We know seeking budget for new providers and tools can be complex, so we have negotiated a range of exceptional deals on behalf of our customers.
Read more about Achieve your goals for less with EML Offers -
New WHS Posters Available
06 June 2023A new series of WHS posters are now available to help employers prevent and manage some common workplace health and safety issues.
Read more about New WHS Posters Available -
Supporting the mental health of apprentices
10 May 2023Supporting apprentices who may be struggling, as well as managing mental health risks in the workplace, are positive things that employers can focus on to ensure good outcomes for both their apprentices and their business.
Read more about Supporting the mental health of apprentices -
Helping young people to stay safe at work
01 May 2023Data shows that young workers, those aged 15-24 years, are vulnerable to injury in the workplace. Due to their inexperience in life and work, they are less likely to speak up about safety concerns and are unaware of their health and safety rights and obligations.
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Paws for World Safety Day
28 April 2023This World Day for Safety and Health at Work, we catch up with the RSPCA NSW to see how they are using our online OVA training to support their staff address the complex issue.
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Reduce psychosocial risks in workplaces
21 April 2023Access Psychosocial Risk Management in the Workplace for free through EMlearning.
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The right mix of determination and support
13 April 2023At a special event on February 2023, David Wrout was announced as the winner of the Worker Return to Work Achievement Award at the WorkSafe Awards.
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Employer Training Program, first quarter 2024, Bookings open 8 January
05 December 2022Coming soon in 2024, our exciting range of face-to-face and virtual courses designed to increase understanding of workers compensation legislation, minimise health and safety risks and support outstanding return to work outcomes.
Read more about Employer Training Program, first quarter 2024, Bookings open 8 January -
Supporting workers as they transition from the scheme
02 December 2022Representatives from Monash University, ISCCR (the Institute for Safety Compensation and Recovery), WorkSafe Victoria and EML came together this week to discuss the outcomes of a 12-month Transition Support pilot – which aimed to improve work participation, general health and wellbeing, and the overall transition experience.
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It's official! EML is a Great Place to Work®
01 December 2022EML is proud to have been certified as a Great Place to Work which is testament to the exceptional culture we continue building together. Our culture is driven by our people and guided by our purpose of helping people get their lives back.
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New requirements for managing workplace psychosocial risks
08 November 2022Employers are responsible for safeguarding the health of their employees which means ensuring their safety by recognising and managing risks in the workplace that may lead to physical or psychological injury. In this article we highlight the new requirements in NSW for managing psychosocial hazards in the workplace and the services available through our Mutual Benefits Program to support WHS in your business.
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Mutual Benefits Annual Reports
01 November 2022Discover how we've gone above and beyond for employers, injured workers and the communities we support through our Mutual Benefits Annual Reports.
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EML to sponsor the Australian team at the Physical Disability Rugby League World Cup
19 October 2022EML is proud to be sponsoring the Australian team in the upcoming Physical Disability Rugby World Cup which will run adjacent to the Rugby League World Cup in Warrington, UK from 23 to 30 October 2022. This sponsorship is funded through our Mutual Benefits Program.
Read more about EML to sponsor the Australian team at the Physical Disability Rugby League World Cup -
Winners of the Personal Injury Industry Awards
12 October 2022Congratulations to our two #TeamEML finalists who received Personal Injury Education Foundation Awards for Excellence in Personal Injury and Disability Management last night.
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Building rapport delivers results
10 October 2022Empathetic, proactive, organised, supportive and caring are attributes that come to mind when describing an ideal case manager in helping injured workers recover and return to work.
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Leading the development of others
04 October 2022Lauren leads a team of specialists, and her leadership and expertise have long been highly valued by her colleagues and key stakeholders.
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Dynamic duo behind South Australian Onboarding Program
30 September 2022Two of EML’s learning and development specialists, Michael Wheeler and Megan Smith, were instrumental in designing a new education and training program for South Australia –resulting in them both being shortlisted in the 2022 Excellence in Personal Injury and Disability Awards for Education and Training Program Design of the Year.
Read more about Dynamic duo behind South Australian Onboarding Program -
More than a job
29 September 2022Although new to workers compensation and claims management, EML case manager Rachael Gordon has already made a big impact – helping long-term injured workers cope with the challenges relating to their injury and making a real difference in their lives.
Read more about More than a job -
Supporting those who support us
28 September 2022EML Police Claims Team and the NSW Police Force (NSWPF) Workforce Safety Command have collaborated in the Injury & Disability Management category shortlisted as a finalist in the Personal Injury and Disability Awards.
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Adapt and innovate - onboarding and developing new Case Managers
27 September 2022Bradley Martin, Learning Partner for RTWSS says: “The experience new starters have during onboarding is one of the most critical periods to get right on their journey to becoming a successful Case Manager in workers compensation.”
Read more about Adapt and innovate - onboarding and developing new Case Managers -
Looking beyond the injury is the key to success
20 September 2022The awards are run by the Personal Injury Education Foundation (PIEF) and Sofia is a finalist in the Excellence in Injury & Disability Management (Serious Injury/Significant Disability) Award.
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Online weekly benefits and income support courses
15 September 2022Understand weekly benefits and income payments to help ensure injured workers are paid accurately.
Read more about Online weekly benefits and income support courses -
Our commitment to workplace gender equality in 2022
12 September 2022In accordance with the requirements of the Workplace Gender Equality Act 2012 (Cth), EML is pleased to announce that we have now submitted our 2022 annual public report with the Workplace Gender Equality Agency.
Read more about Our commitment to workplace gender equality in 2022 -
Sporting clubs support firefighter welfare
15 August 2022"EML is proud to support FRNSW in the implementation of this innovative injury prevention and rehabilitation programme, in partnership with elite sporting organisations.
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Here and Now - EML's new employer event series
16 June 2022Our first Here and Now Event in Melbourne on 15 June was a morning of expert panels and presentations covering pressing issues facing Australian businesses today.
Read more about Here and Now - EML's new employer event series -
Act today to create safer workplaces
28 April 2022New training and resources to help prepare for and manage occupational violence and aggression in the workplace have been released during World Day for Safety and Health and Work.
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Our commitment to workplace gender equality in 2021
25 March 2022In accordance with the requirements of the Workplace Gender Equality Act 2012 (Cth), EML is pleased to announce that we have now submitted our 2020 annual public report with the Workplace Gender Equality Agency.
Read more about Our commitment to workplace gender equality in 2021 -
NEW Workers Compensation Essentials Online Training
22 March 2022Visit EMlearning today to access our new online workers compensation essentials training series covering what employers need to know when an employee is injured at work in NSW, SA or VIC. These engaging courses aim to help employers understand and navigate the workers compensation process and support their injured workers.
Read more about NEW Workers Compensation Essentials Online Training -
We're here to help
17 January 2022As Covid-19 case numbers surge and businesses are increasingly under pressure to manage through the ever changing 'new normal', we'd like to share with you some of the resources available through the Mutual Benefits Program to help our customers and their people during these challenging times.
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Learn from Industry Experts in 2022
30 November 2021Bookings are now open for our 2022 Employer Training Program! We have an exciting range of face-to-face and virtual events delivered by industry experts to help employers keep people safe and healthy at work. Places fill up quickly, so book in your training for 2022 today
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Workplace culture award
15 November 2021Workplace culture at EML has been recognised with the award of Top Insurance Employer 2021 by Insurance Business Australia.
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New to EML Offers: introducing Longitude6
09 November 2021EML customers can access a range of exceptional deals on products and services through our EML Offers. Longitude6 has officially joined our program alongside market leaders HSE Global, JobFit Systems, Kineo and Nth°Degree.
Read more about New to EML Offers: introducing Longitude6 -
National Safe Work Month - creating safer workplaces
15 October 2021The theme for Safe Work Australia's National Safe Work Month this year is think safe. work safe. be safe. Whether you are an injured worker or an employer, you may just find the perfect resource, tool, training or article to help make your workplace a safer place.
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Register now for Mental Health in the Workplace
06 October 2021Two weeks to register for free access to Mental Health in the Workplace begins today!
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Supporting the mental wellbeing of your workforce
01 October 2021This October, as part of Mental Health Awareness Month, we are encouraging our customers to take advantage of our mental health related tools, training and resources available through our Mutual Benefits Program.
Read more about Supporting the mental wellbeing of your workforce -
EML recognised through personal injury industry awards
29 September 2021EML teams and individuals have been recognised in the Personal Injury Education Foundation (PIEF) Awards for Excellence in Personal Injury and Disability Management.
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Award finalist supporting serious injury
27 September 2021EML’s police team have been selected as a finalist in the Excellence in Personal Injury and Disability Management Awards for their management of serious injury.
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National Thank a Cop Day 2021
17 September 2021For National Thank a Cop Day Sunday 19 September 2021, EML team members created messages of thanks, recognising the service of police officers nationally, and especially our partner the New South Wales Police Force.
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Emerging leader award
16 September 2021Emerging leader Neven is a finalist in the Excellence in Personal Injury and Disability Awards. Neven accepted her first leadership role at EML in 2018 and every day helps people get their lives back.
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New WHS Poster Library
06 September 2021As part of our commitment to improving health, safety and return to work outcomes in Australian workplaces, we are building a library of Workplace Health and Safety (WHS) posters - free and ready to use in your organisation.
Read more about New WHS Poster Library -
Industry trailblazer
01 September 2021Jodie joined EML in 2018 to pilot a new way of supporting workers with long term, complex injuries and difficult circumstances. Customer Care Manager Jodie has contributed her expertise and passion to helping people get their lives back and has recently been recognised as an Outstanding Individual finalist in the Personal Injury and Disability Management Awards.
Read more about Industry trailblazer -
Beyond Duty: a virtual event for the emergency services community
24 August 2021We are proud to support Fortem Australia's one-day online summit on Thursday, 2 September 2021 around the theme ‘Beyond Duty – what is the bigger picture in first responder wellbeing?’
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Award finalist supporting firefighters
18 August 2021Case manager Michael and the Fire and Rescue NSW claims team have been shortlisted in the Excellence in Personal Injury and Disability Awards in the category of Excellence in Customer Service.
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Award finalist for collaboration
02 August 2021Collaboration between EML and Illawarra Shoalhaven Local Health District has been distinguished with selection as finalist in the Excellence in Personal Injury and Disability Awards.
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Innovative opioid project a finalist in industry award
29 July 2021EML Victoria’s Clinical Advisor Cindy has been selected as a finalist for the Innovation and Disability Management Award for the Pharmacy Opioid project. Through the project, Cindy has developed a solution for a major issue in the personal injury and disability management industry and assisted injured people to gain independence from using opioid medication to manage their pain.
Read more about Innovative opioid project a finalist in industry award -
Helping the seriously injured get their lives back
27 July 2021Nominated as a Finalist in the Excellence in Personal Injury and Disability Awards is EML’s Workers Insurance NSW team Workers with Highest Needs. The team works with people who’ve experienced the most sever and long-lasting injuries in workers compensation.
Read more about Helping the seriously injured get their lives back -
Virtual seminar for NSW Police Officers in career transition
20 July 2021We are proud to support the More than a Cop Career Transition After Injury Virtual Seminar which brings together NSW Police Officers (with their families and supporters) with subject matter experts including financial advisers, medical retirement managers from EML and TAL, representatives from the Deployment and Transition Workforce Safety Command and NSW Police Family Support Office.
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The role of research in helping people get their lives back
09 July 2021Helping our customers to create safer workplaces means we are always looking for innovative and effective approaches to workplace safety and injury management. We have committed $16M to research since 2017 and continue to support research into complex workplace challenges.
Read more about The role of research in helping people get their lives back -
Supporting workers through early onsite intervention
01 July 2021Workplace injuries can be devastating for both employees and the organisations they work for. Through our Mutual Benefits program, EML provides funding to support the delivery of projects that assist in the prevention of workplace injuries and improve workplace injury management.
Read more about Supporting workers through early onsite intervention -
New training courses for August to November
30 June 2021Whether you would like to improve your understanding of workers compensation legislation, minimise health and safety risks or support return to work outcomes in your business, through our Mutual Benefits program we have engaging professional development options available to suit your needs.
Read more about New training courses for August to November -
Industry Recognition of EML claims management
29 June 2021EML teams and individuals have been recognised as finalists in the Personal Injury Education Foundation (PIEF) Awards for Excellence in Personal Injury and Disability Management.
Read more about Industry Recognition of EML claims management -
PTSD Awareness Day – 27 June 2021
27 June 2021As part of our commitment to helping people get their lives back, we support initiatives which help workers in emergency services. Emergency service workers have a high exposure to potentially traumatic events, increasing their risk of developing PTSD and other psychological injuries.
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Supporting mental health and wellbeing in hospitality
26 May 2021EML has partnered with the AHA SA to support hospitality workers and employers develop wellbeing skills, as their industry continues to be impacted by Covid-19 restrictions.
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New to EMlearning
03 May 2021We are delighted to announce the launch of three new courses to our online training platform EMlearning
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World Day for Safety and Health at Work
28 April 2021The theme for today’s World Day for Safety and Health at Work and Workers’ Memorial Day is anticipate, prepare and respond to crises and invest now in resilient occupational health and safety. As we reflect today, we’d like to share some of the great work being done by Phoenix Australia in supporting mental health in communities impacted by crises.
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WISE research delivers award-winning outcomes
27 April 2021Up-front mental health support makes a significant difference to outcomes for people who’ve had a physical injury at work.
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New for EML Customers
20 April 2021We are delighted to announce a new benefit available to EML customers which involves exceptional deals on a range of innovative products and services designed to reduce risk and improve compliance in your workplace.
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Tackling men’s mental health
14 April 2021Jimmy’s Shed, hosted by entertainer and social media phenomenon Jimmy Rees, is an entertaining 10-part web series addressing a range of critical mental health issues experienced by men in Australia.
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Supporting young workers
31 March 2021EML and the Victorian Chamber of Commerce and Industry (VCCI) have partnered since 2016 to promote the health and safety of young workers.
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Keeping Workers Safe when Working from Home - Course Launch
18 March 2021Working from home has rapidly become a permanent feature of working life. Whilst this has many benefits for both employers and workers, there are also unique challenges for managers and supervisors to ensure the safety of their workers whilst they are working from home.
Read more about Keeping Workers Safe when Working from Home - Course Launch -
Improving workplace safety for apprentices
17 March 2021Apprentices are more vulnerable to workplace injury than their more experienced workmates. Whether it is because of inexperience, lack of training, or hesitancy in seeking support, the disturbing reality is apprentices are overrepresented when it comes to workplace injuries.
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icare Industry Champion
09 March 2021EML Team Leader, Neven has been selected as the icare Industry Champion of 2020 in the Young Professional category.
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A New Look for EML's Mutual Benefits Program
03 February 2021EML has big plans for 2021, starting with a fresh look for its innovative Mutual Benefits program.
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Wellbeing Program to Support Hotel Sector
02 February 2021The hospitality industry has been hard hit by coronavirus restrictions, and recent survey results show South Australia’s hotel industry is in need of mental health and wellbeing support in dealing with the effects of the pandemic.
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Presumptive legislation for firefighters in NSW: the difference made
25 January 2021Firefighters with cancer gained enhanced access to workers compensation in late 2018 with the introduction of presumptive legislation. Two years on, we review the impact of this legislation on helping firefighters in their time of need.
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EML supports Fortem Australia Summit
02 November 2020On 15 & 16 October 2020, Fortem Australia hosted the virtual Emergency Services Mental Health & Leadership Summit in partnership with Public Sector Network and supported by EML.
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Emergency Services and PTSD: 5-years later, what has changed?
28 October 2020It was five years ago that Australian experts published Guidelines for the diagnosis and treatment of PTSD in emergency service workers, with funding from national personal injury claims management organisation EML.
Read more about Emergency Services and PTSD: 5-years later, what has changed? -
Our commitment to workplace gender equality in 2020
05 August 2020In accordance with the requirements of the Workplace Gender Equality Act 2012 (Cth), EML is pleased to announce that we have now submitted our 2020 annual public report with the Workplace Gender Equality Agency.
Read more about Our commitment to workplace gender equality in 2020 -
EML supports new series on wellbeing of Australian men
02 June 2020EML is sponsoring Blokepedia’s new web-series that sets out to create positive change for men’s health and wellbeing by exploring some of the issues and life events affecting men across Australia.
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1,000 strong with customer at the heart
05 May 2020At EML the customer is at the heart of everything that we do. We now have more than 1,000 case managers in teams across NSW united by our common purpose – we help people get their lives back.
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Industry supporting its own in challenging times
04 May 2020On March 18 the Federal Government announced restrictions on public gatherings which were to have a direct, dire impact on Hotel, Club and Pub operations throughout Australia. Hospitality Employers Mutual, our specialised industry workers compensation claims management insurer, immediately swung into action.
Read more about Industry supporting its own in challenging times -
Support for children impacted by workplace fatalities
27 April 2020April 28 is the International Day of Mourning, when loved ones and colleagues in countries around the world pause to remember those whose lives were lost in workplace incidents. While EML is inspired by our purpose: to help people get their lives back after a workplace injury, this purpose takes on new meaning in cases of workplace fatality.
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Pain Revolution Tour 2020
18 March 2020The Pain Revolution Tour took place across regional Victoria , starting with a ‘Pain Science in Practice Workshop’ followed by 35 riders hitting the road and conducting pain education sessions for the public and health professionals in ten locations.
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Celebrating our female leaders on IWD2020
09 March 2020To celebrate International Women's Day, EML is showcasing the many inspiring women playing a pivotal role in leading the workforce. General Manager EML Federal Self-Insurance Susie Walford is one of them.
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$100,000 pledged to mental health assistance
18 February 2020EML has pledged $100,000 to support health providers in bushfire affected areas to provide trauma-informed care to the community.
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Implementing learnings from bushfire crisis
13 February 2020A visit to bushfire affected communities by an EML Case Manager sheds valuable light on support required for injured workers.
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National Commissioner to investigate ADF suicides
10 February 2020EML congratulates the Prime Minister and Federal Government on the announcement of a permanent National Commissioner to investigate cases of actual, suspected and attempted suicide in current and former ADF members and make recommendations on prevention and assistance.
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Mental health support for first responders
16 January 2020Emergency service workers contributing to firefighting and recovery efforts, and the communities affected by the bushfire crisis, are experiencing high exposure to potentially traumatic events, increasing their risk of developing PTSD and other psychological injuries.
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Bushfire crisis information
09 January 2020Bushfires are having a devastating impact throughout Australia. Many of our customers – injured workers and employers – are affected. We will continue to provide support and care during this difficult and stressful time.
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Employee awareness and empowerment
16 December 2019EML is proud to be the only private sector partner investing time and money in both the Collaborative Partnership research projects and in developing the most effective empowerment strategies for people with a health condition or disability.
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WISE ways of working changing lives
13 December 2019An early intervention program for hospital workers at high risk of delayed injury recovery has revealed fewer lost work days over a two-year period and substantial cost reductions when compared with the usual, so-called ‘stepped care’.
Read more about WISE ways of working changing lives -
PGAP – building confidence & results for chronically injured & ill
27 November 2019The Progressive Goal Attainment Program (PGAP) has seen chronically injured or ill people improve movement capacity, reduce weekly benefit dependency and return to work.
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Newcastle becomes claims management regional hub
14 November 2019Personal injury claims management provider EML has expanded its operations in New South Wales opening a third office in Newcastle.
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Sustainability commitment earns CitySwitch award
14 November 2019A personal injury claims management mutual has been recognised for its work in office sustainability with a state title and a berth in the 2019 CitySwitch national finals.
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icare reappoints EML to manage NSW Govt worker claims
14 November 2019Insurance and Care NSW (icare) has reappointed EML to manage workers compensation claims for the Treasury Managed Fund (TMF) for the next three years. This appointment is subject to contract execution.
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EML mentor wins Lifetime Achievement icare CASE award
08 November 2019Three decades of work in personal injury claims management was recognised with the award for Lifetime Achievement going to EML's Michele Casci at the icare Care and Service Excellence (CASE) Awards last night.
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EML wins best CX transformation
18 October 2019EML’s customer centric model has won Best CX Transformation at this year’s CX Awards 2019.
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EML selected as among top performers in NSW
03 October 2019The life’s work of an EML individual, and an outstanding team effort, have been recognised as finalists in the 2019 icare’s Care and Service Excellence (CASE) Awards.
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EML launches mental health resources hub
01 October 2019EML has combined its resources in one easily accessible web location to assist workers, their families and employers with prevention and recovery from work-related mental health injury and issues.
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Your Future Career Skills for New Jobs Pilot launch
30 September 2019Your Future Career and Wellbeing, part of the EML Group, is excited to launch the Career Skills for New Jobs Pilot in collaboration with PwC Australia, ReadyTech, Esher House and AbilityMap.
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Pacific National partners with EML
12 July 2019EML is excited to announce our new partnership with Pacific National, Australia’s leading freight rail operator. Pacific National has been moving Australia’s economy for over 150 years.
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Partnership researches emergency services recovery pathways
10 July 2019UNSW Sydney and EML have earned an Australian Research Council grant to better understand and treat the links between PTSD, depression and anxiety in the NSW emergency services personnel.
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Owning your injury the key to recovery
02 July 2019For Chris Williams, a former aborist from country Victoria, owning his injury was key to his recovery.
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Our commitment to workplace gender equality
04 June 2019In accordance with the requirements of the Workplace Gender Equality Act 2012 (Cth), EML is pleased to announce that we have now submitted our 2019 annual public report with the Workplace Gender Equality Agency.
Read more about Our commitment to workplace gender equality -
Why it’s important to walk in your customers’ shoes
10 May 2019There is an old saying you can’t understand someone until you walk a mile in their shoes and for the modern leader, heading up multifaceted departments and organisations, this isn’t an easy idiom to follow.
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EML expands operation in New South Wales
23 April 2019EML has expanded its service footprint for the people of New South Wales opening its sixth office, at Chatswood.
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The Collaborative Partnership
17 April 2019EML, as foundation partner of The Collaborative Partnership to improve work participation is leading the Employee Awareness Project, and has initiated research activities alongside The Shannon Company and Monash University.
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Workplace culture and healthy outcomes
12 April 2019Employers from industries as diverse as health, aged care and community services, to manufacturing, transport and education, joined EML for the Workplace Culture and Return to Work Matters forum held in Melbourne recently.
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Career Skills for New Jobs Pilot
09 April 2019EML is proud to be involved in the Australian Government’s Try, Test, Learn innovation fund to trial an approach to helping older job seekers find and sustain employment and reduce their risk of long term dependence on welfare.
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EML turns the power off on annual Earth Hour
29 March 2019For the eighth consecutive year EML will power down from 8.30pm on Saturday 30 March in support of the global push to reduce our impact on the earth.
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First Responders PTSD Forum
29 March 2019NSW emergency services staff came together this morning at EML for the First Responders PTSD Forum, with guest speaker Associate Professor Sam Harvey from the Black Dog Institute, UNSW.
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5 minutes with Geniere Aplin, EML Group Executive
08 March 2019EML Group Executive Personal Injury Geniere Aplin is a lawyer by trade, holds an Executive MBA from the AGSM and has 19 years’ experience within the insurance industry.
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5 minutes with Tracey Harris, EML COO
07 March 2019As EML celebrates diversity and the role women bring to the workforce in the lead up to International Women’s Day we have undertaken a series of interviews with our leaders.
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Video series launched to help injured workers
04 March 2019EML has created a four-part video series to help injured workers prepare for the first appointment with their treating clinician, in consultation with Black Dog Institute.
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Woolworths renews partnership with EML
18 February 2019National icon Woolworths has renewed the partnership with EML to manage its workers’ self-insured business, extending their existing partnership to 2023.
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Support for Injured Police Officers' Children
04 February 2019EML assists children of injured NSW Police officers through an 18-month sponsorship of Kookaburra Kids.
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2019 Training Courses Workers Compensation
25 January 2019Bookings are now open online for professional training courses in workers compensation. Courses are offered across VIC, NSW and SA, and nationally online.
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Game Changer initiative expanding in SA
12 December 2018Game Changer Initiative, a new leadership program will be launched in Port Pirie, South Australia throughout sporting clubs in the community.
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EML partnering with ACT Government
05 December 2018ACT Government has chosen to partner with EML as it moves to self-insure its most important asset, its 22,000-strong workforce.
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icare Care & Service Excellence (CASE) awards
14 November 2018Contributions to NSW workers compensation made by EML staff and teams have been recognised as among the most outstanding by icare, at the 2018 Care & Service Excellence (CASE) awards.
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Guide to Successful Career Transition
08 November 2018Sir Angus Houston, Lucy Brodgen, and Catherine McGregor share their guide to successful career transition, presented at the Fire and Rescue NSW Embracing Change for First Responders Education Day.
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icare Insurance for NSW Awards
12 September 2018Outstanding programs delivered by EML were Finalists in the icare Insurance for NSW Awards for excellence in risk management and prevention.
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Recognition at insurance awards
31 August 2018The Australian insurance industry has recognised the significant contributions of Hospitality Employers Mutual Limited (Hospitality) and EMLife with Finalists in two categories at the Australian Insurance Industry Awards.
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Video helping employers understand their premium
20 July 2018EML has launched an innovative new video to help employers navigate the often-complex world of workers compensation insurance.
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HEM celebrates 10 years in business
09 July 2018On Friday 6 July, our Hotel Employers Mutual (HEM) team was delighted to be joined by the Hospitality Employers Mutual Limited Board of Directors, AHA NSW Directors and team members to celebrate a decade of helping hospitality workers get their lives back.
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Two years and counting…
05 July 2018This July, EML celebrates two years in Victoria as an agent for WorkSafe Victoria.
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EMpower upgrade
15 May 2018EML is pleased to release the latest upgrade to EMpower, launching on Monday 28 May 2018.
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New look websites for HEM and CEM
08 May 2018We are excited to share the new look websites for Hotel Employers Mutual and Club Employers Mutual. The new sites feature a crisp, clean style and a customer-centric approach.
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Shifting the conversation about mental illness
03 May 2018Our keynote speaker for our Inspiring Women luncheon was Professor Jane Burns, who talked about about shifting the conversation about mental illness to mental fitness – which is about optimising the way our brain responds to stress, both good and bad.
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World Day for Safety and Health at Work 2018
27 April 2018This year’s theme for World Day for Safety and Health at Work is Generation Safe and Healthy and its aim is to highlight the importance of improving safety and health for young workers and our generations to come.
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EML joins The Collaborative Partnership
01 February 2018In an Australian- first, EML joins organisations from the public, private and not-for-profit sectors to support The Collaborative Partnership to improve work participation.
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EML wins at the 2017 icare CASE Awards
30 November 2017Recognition for PTSD Emergency Services intervention care program was among two awards EML received at the 2017 icare Care and Service Excellence (CASE) Awards.
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CitySwitch National New Signatory of the Year
29 November 2017EML is honoured to be announced the winner of the CitySwitch National New Signatory of the Year 2017.
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EML finalists recognised at 2017 icare CASE Awards
22 November 2017EML is honoured to have a number of team members recognised as finalists in the 2017 Care and Service Excellence (CASE) Awards.
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Innovative new videos to help workers
16 October 2017EML has delivered an Australian first for the workers compensation industry by creating an animated video for workers that features personalised information, such as their case manager details.
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National Police Remembrance Day
29 September 2017Friday 29 September is National Police Remembrance Day – a day to honour officers who have lost their lives in the line of duty.
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PTS17 International Forum
18 September 2017EML attended and exhibited at the PTS17 International Forum in Brisbane on 8-9 September.
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Police Mental Health Day
23 August 2017EML joined with the NSW Police Force, TAL and First State Super at a Mental Health Awareness Day to educate case managers.
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