Working with our scheme partners, we expertly manage premium and claims and help people recover from workplace injury.

 

New South Wales

Since 1 December 2017 all workers insurance policy and billing services have been managed by icare.

Please refer to icare at underwriting.operations@icare.nsw.gov.au.

For further information visit www.icare.nsw.gov.au or call 13 44 22.

 

Victoria 

For assistance please contact our Premium Services team:

1800 365 842 (toll free)

premiumvic@eml.com.au 

GPO Box 4695, Melbourne VIC 3001

 

You can undertake many actions relating to your WorkCover insurance via WorkSafe's Online Employer Service (OES), including:

  • Get a Certificate of Currency sent to you automatically each year
  • Pay your premium
  • Submit your Declaration of Rateable Remuneration, and much more
GO TO OES

 

South Australia

For assistance or general enquiries call or email: 

08 8127 1100

ClientServicesSA@eml.com.au

To start a new policy you are required to register as an employer with ReturnToWorkSA.