December 13, 2024

Australian regulators are visiting workplaces to understand what businesses have done to protect workers from risk factors (such as poor workplace culture, job demands, poor organisational change, and interpersonal conflict), which can significantly impact workers' mental health and overall wellbeing. 

Managing psychosocial risks in your workplace

Unlike physical hazards, psychosocial risks are less visible but equally important to address. There is a growing body of evidence that demonstrates that psychosocial claims are more complex and more expensive to manage than physical injury claims.

In Australia, employers are obligated to eliminate or minimise psychosocial risks as far as reasonably practicable. This means that corporate leaders must proactively identify, assess, and manage these risks to ensure a safe and healthy work environment.

Failure to do so can lead to severe personal consequences, including increased worker stress, symptoms of anxiety and depression, reduced productivity, higher absenteeism, and a general decline in overall organisational performance.

Not properly assessing and addressing risk can also be a breach of legal obligations, exposing employers and corporate leaders to improvement notices, fines or potential prosecution.

Some strategies to consider when managing psychosocial risks include:

  • Risk assessment: conducting thorough assessments to identify potential psychosocial hazards and their impact on employees.
  • Policy development: establishing clear policies and procedures to address identified risks and promote a supportive work environment.
  • Training and education: providing training for managers and employees on recognising and managing psychosocial risks.
  • Employee engagement: involving employees in the risk management process to gain insights and foster a culture of openness and support.
  • Monitoring and review: regularly reviewing and updating risk management strategies to ensure their effectiveness and compliance with legal requirements.

By prioritising psychosocial risk management, leaders can create a healthier, more productive workplace, enhance employee wellbeing, and uphold their legal and ethical responsibilities. This proactive approach not only protects workers but also strengthens the organisation's reputation and long-term success.

Supporting your workplace safety goals

Through the Mutual Benefits Program, EML customers can access a range of training, tools and resources including:

Start your risk management program and better protect your people today.

Safe Work NSW Code of Practice: managing psychosocial hazards at work

A NSW code of practice regarding managing, so far as is reasonably practicable, exposure to psychosocial hazards and risks to psychological and physical health and safety at work.

Safe Work Australia: psychosocial hazards

Information and resources regarding identifying and managing psychosocial hazards in Australian workplaces

WorkSafe Victoria: preventing and managing work-related stress

Guides and information regarding preventing and managing work-related stress.

SafeWork SA: psychosocial hazards area

Information, tools and resources to help employers to understand their obligations and support safer workplaces.

SIRA: how employers can prevent and respond to psychological injury in the workplace

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Safety measures and information to help control psychosocial risks in the construction sector.

Mental Health