NSW Nominal Insurer (icare) workers insurance

Our focus on personal injury claims management means that we have the knowledge and expertise to guide you through the complex world of workers compensation.

We work closely with icare, the NSW Nominal Insurer, to deliver their workers compensation claims service model and ensure the continuous improvement and sustainable operation of the Scheme.

We are the largest claims service provider in NSW and are consistently ranked first in the key performance metrics published regularly by icare. Last year we helped over 84,000 people return to work and get their lives back in NSW. We managed over 124,000 claims, whilst also supporting over 270,000 employers to help create safer workplaces to keep their people safe. 

The positive relationships our 1,500 staff build with customers is our key measure of success. We care about achieving great outcomes and doing it with integrity and empathy. Your needs are at the centre of everything we do. 

phone: 133 365 email: emlnewclaims@workerscomp.nsw.gov.au