Claims and return to work support
Over 30,000 businesses across South Australia use our work injury insurance services.
Our difference is our specialist knowledge and commitment to superior service. Our people are experts and will help you improve return to work outcomes, reduce risk, and contain your premiums.
We also provide claims management advice and support to help your people recover from workplace injury and get their life back.
A step-by-step guide to the claims process (watch our videos)
We’ve created a series of short, animated videos to help employers understand the South Australian workers compensation claims process, and help their injured employees to return to work sooner. Watch the videos here
Report an injury or make a claim
Call 1800 MUTUAL (1800 688 825) to speak with a customer service representative.
Or click here to request a call back and leave your details and we will call you back within your preferred time period.
Take out a policy
To start a new policy you are required to register as an employer with ReturnToWorkSA.
EMpower free online portal
Flexible and secure access to claims and policy information with EMpower.
To register for EMpower click here and for assistance phone 08 8127 1100.
Login to EMpower
Useful forms
Useful forms to help with claims management.
Go to form
Keep up to date
Click here to subscribe to our email alert. Keep up to date with changes from ReturnToWorkSA and learn about what they mean for your business.